Remote Support

Our helpdesk comprises a team of remote support IT experts with a broad variety of skillsets.

In the event of a technical issue our clients can raise a support ticket either by calling our support support team or through our contact form. DRM Services utilises the latest endpoint management software from industry-leading vendors.

Following a ticket being raised our remote team will work tirelessly to solve your issue. With over a century of combined IT experience there’s little they haven’t encountered before. Through remote monitoring, over-the-phone guided support and if needed remotely accessing your computer.

Not only do our experienced and accredited employees have the skills required to serve your IT needs, they will also act as an extension of your own team, providing help and advice in any way possible.

Also, our Pay-as-you-go IT support service is ideal for businesses that require professional IT support but are working within budgetary constraints.

Available 24/7, we guarantee fast, effective resolutions to all of your network, hardware, server and software issues. There’s no minimum contracts, no pre-purchasing requirements, and no block booking, just efficient service at fixed hourly rates.

Whether you’re a small business looking to keep your IT support costs low, or a large-scale enterprise in need of extra manpower to complete a IT project, our Ad Hoc IT support provides the perfect solution.