Frequently asked questions

DRM Services is a digital display management platform that helps businesses manage information, rates, promotional media and other screen content from a central online portal.

Not always. Screen deployment depends on the display and browser/device capabilities available at your location. DRM Services supports browser-based screen pairing as well as deployed player options.

A screen can be paired to your DRM account using the activation process provided during setup. Once paired, it can be managed from your portal without repeatedly entering the screen configuration.

Yes. An internet connection is required for the screen to receive current content, configuration changes and platform updates.

Yes. Multi-screen and multi-location management is supported, subject to the features and limits of your package.

Connected screens report their status to the platform, allowing authorised users to see recent online activity from the management interface.

Yes. Where enabled for your service, split-screen layouts can combine live business information with promotional media. Media-only and other display modes are also available.

Supported packages can schedule display content and timing so that approved material appears at the required time.

Customers are responsible for ensuring they have the necessary rights and permissions for content they upload or instruct DRM Services to display.

Where enabled, account permissions can be used to control which users can manage particular areas, locations or functions.

Yes. DRM Services supports two-factor authentication for additional account protection.

No. Screen limits, media allowances and advanced platform features can vary by package. Your account shows the services and controls available to you.

Public package information is available on our Pricing page. Account-specific billing and subscription information is available through the appropriate secure portal where enabled.

Use our Contact page or email info@drmservices.co.uk. Existing customers should include their business name and a short description of the issue so we can route the request appropriately.